Reference:
Establish and Maintain Loan Process Model - Page 3 for the business process diagram associated with this activity.
Description: At times a Loan Service Agreement requires cancellation. Typically this occurs when the Loan Service Agreement was created in error. As part of the cancellation process, the CSR or Authorized User determines if any associated financial transactions for the Active Service Agreement require cancellation. All financial transactions (bills, payments or adjustments) must be canceled before a Service Agreement can transition to Canceled status.